Customer is entitled to a 30 day money back guarantee on hosting fees charged by DSM. Account setup fees are non-refundable and any domain names registered on your behalf are subject to a $20 registration fee. Cancellations MAY ONLY be submitted via e-mail to DSM. WE WILL NOT accept cancellations via phone call, no exceptions. Annual hosting fees including renewals after 30 days are non-refundable.
Customer is not permitted to store, resell or give away their Web site to any other person while under a contract with DSM.
DSM reserves the right to cancel your account at any point in time, for whatever reason without prior notice.
You are not permitted to store any more data than your given package amount agreed on the server. Should you exceed this limit DSM may suspend your account until further notice. You will be advised of what measures to take to ensure your stay within your limit.
Should the Customer wish to terminate their DSM account, they must send written confirmation to DSM with 30 days notice of their annual renewal.
On closing a DSM account all data on the server will be deleted. Please ensure you have a full backup of everything stored before canceling as we will not be able to reclaim this data.
Customer is recommended to backup all data stored on our servers, as it is not guaranteed to be backed up by DSM.
DSM is not liable for any loss, damage or change to customer's data on the server caused by misuse, unavailability or removal of service.
Customer is solely responsible for the entire content of their Web site. Please ensure you agree with the Acceptable Use Policy and that your Web site reflects the instructions set out by DSM. The Customer may not run any server processes, for example talkers and IRC from DSM servers.
Should the customer exceed their bandwidth limit shown on chosen package, which then reaches the point where it has an adverse effect on our other DSM Customers we reserve the right to disable the Web site until you can reduce the usage. Any bandwidth overage charges will be billed at the end of the month for accounts that exceed their bandwidth allocation, at a rate of $10 per gigabyte (GB), rounded up, per month. We will email you around the time you reach your limit, although we are not responsible for email messages you do not receive.
As the customer, you are responsible for all the data contained within your Web site. You must ensure you have obtained any permission needed for any of the data, DSM is not liable for any consequence should it arise.
DSM reserves the right to modify/update or revise this agreement without prior notice, at any point in time. If you have any queries regarding this agreement please contact DSM Designs & Consulting, Inc.